Frequently asked questions

Shipping:

  • Cloud Pop ships worldwide, please DM or comment @cloudpop.studio if your country isn't listed
  • Current process time: 2-5 days, tracking number will be provided with every order

Policies:

  • All orders are nonrefundable currently as a small business
  • Seller is not responsible for lost, damaged, or broken package after it has shipped

Notices:

  • International orders may be subject to additional charges at customs.
  • If there are any concerns about your order please email officialcloudpop@gmail.com